TERMS OF USE

In terms of Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures.


The domain name www.rummyden.com (“Website”) is owned and operated by MastersDen Studio Private Limited, Bangalore (hereinafter referred to as “the company/RummyDen”), a company registered under the Companies Act, 2013.


This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions, if any, specific to use of individual Services (hereinafter the “Service Specific Terms”). The General Terms and Service Specific Terms are collectively referred to as the “Terms”. In the event of a conflict between the General Terms and Service Specific Terms, the Service Specific Terms shall prevail.


The use of the Website by You is solely governed by this policy and any other policy so mentioned by terms of reference. Accessing the Website or using any of the services available on the Website shall be taken to mean that You have read and agreed to all of the policies so binding on You and that You are contracting with the Company and have undertaken binding obligations with the Company.


We hold the sole right to modify the Terms of Use without prior permission from You or prior intimation to You. The relationship creates on You a duty to periodically check the terms and stay updated on its requirements. If You continue to use the Website following such a change, it is deemed as consent by You to the so amended policies. As long as You comply with these Terms of Use, we grant You a personal, non-exclusive, non-transferable, limited privilege to access and use the Website and the services contained therein.


For the purpose of these Terms of Use, wherever the context so requires:

“Law” or “Applicable Law” shall mean any statute, law, regulation, ordinance, rule, judgment, notification, rule of common law, order, decree, by-law, government approval, directive, guideline, or any interpretation, policy or administration having the force of law in India or any other relevant jurisdiction, by any authority having jurisdiction over the matter in question, whether in effect as of the date of this Agreement or thereafter, and the word “Laws” shall be construed accordingly.


“Registration Data” shall mean and may include the present, valid, true and accurate name, email id, phone number, and such other information and supporting data as may be required by the Company from the User from time to time.


“You” or “User” or “Player” shall mean any natural or legal person who has gained access to the Website by using the sign-on systems linked to third-parties or by providing Registration Data while registering on the Website.


“We”, “Us”, “Our” shall mean the Company.


DESCRIPTION OF SERVICES OFFERED

RummyDen is an online rummy website, providing Information Technology services to promote online games of skill, specifically online rummy, for money as well as play money (“Services”). The Services provided by this website intended solely to encourage gameplay on the website, and for entertainment purposes. This website is not responsible for any acts that may take place outside the purview of the website.


CHANGES TO THE SERVICES

We may from time to time add new services to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about the new services will be included on the Website, and the users of new services will be governed by these Terms. You agree that RummyDen will not be liable to you or any third party for any suspension or discontinuation of any of the Services.


MEMBERSHIP AND TERMS OF ACCEPTANCE

You must be of the legal age of 18 years to enter into a binding agreement in order to accept the Terms. If you do not agree to the General Terms, kindly do not use any of our Services. If you agree to the General Terms and do not agree to any Service Specific Terms, kindly do not use the corresponding Service.


Without limitation to the foregoing, in the event you are barred from undertaking legally binding obligations under the Indian Contract Act, 1872, or are for any reason, unable to provide ‘Consent’ as per the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, you are not eligible to register for, use or avail the services available on the Website.


By using the Website and/or the Services, you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Use and to abide by all of the terms and conditions set forth herein. Without limiting any other provisions of these Terms, you may not use this Website for any purpose that is Website or prohibited by these Terms and/or any applicable additional terms. Your access of this Website may be terminated immediately, in our sole discretion, with or without notice, if you fail to comply with any provision of these Terms and/or additional terms, or for any other reason, or no reason.


Access to certain areas of the Website is available only to registered Members. To become a registered Member, you are required to answer a limited number of mandatory questions. You represent and warrant that all information which you supply to us about yourself and others, is true and accurate.


As part of the registration process, you will need to provide Registration Data. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or We have reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, we may, in our sole discretion, discontinue the provision of the Services to you.


In the event you wish to delete your Account, you may do so by sending an email to [support@rummyden.com] This will ensure that your account and any associate data will be deleted.


You should keep your Registration Data private and not share your credentials with anyone else. You are responsible for notifying us if your password has been hacked or stolen. You may notify us by sending an email to [support@rummyden.com].


INTELLECTUAL PROPERTY

This Website is the sole and exclusive property of the Company or its licensors and vendors. Except for posted content that you or any other visitors to the Website submit (‘Posted Content’), all of the Information available on or through the Services and/or the Website, including without limitation, text, photographs, graphics and video and audio content, is owned by us and our licensors and is protected by copyright, trademark, patent, and trade secret laws, other proprietary rights, and international treaties.


You acknowledge that the Services and any underlying technology or software used in connection with the Services contain our proprietary information. We give you permission to use the aforementioned content for personal, non-commercial purposes only and do not transfer any intellectual property rights to you by virtue of permitting your use of the Services. You may print, download, and store information from the Website for your own convenience, but you may not copy, distribute, republish (except as permitted in this paragraph), sell, or exploit any of the content, or exploit the Website in whole or in part, for any commercial gain or purpose whatsoever. Except as is expressly and unambiguously provided herein, the Company and its suppliers do not grant you any express or implied rights, and all rights in the Website and the Services not expressly granted by the Company are retained by us.


POSTED CONTENT

As a User, you will have the opportunity to submit content and information pertaining to the Services and to participate in the other interactive and community features of the Website, including to interact with other Users. It is important that you act responsibly when providing Posted Content.


All Posted Content shall be submitted in accordance with applicable law. Further, the option of Users to submit Posted Content shall be at our sole discretion and may be modified or withdrawn at our sole discretion. We may moderate such Posted Content at any time. However, we shall not be obliged to act in any manner to give effect to the content of Posted Content.


We reserve the right to publish your Posted Content as part of the Service and to also to remove your posted information for any reason. We are not, however, responsible for any failure or delay in removing Posted Content.


By posting content on the Website, you agree to and hereby do grant, and you represent and warrant that you have the right to grant, the Company, its contractors, and the users of the Website an irrevocable, perpetual, royalty-free, fully sub-licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Posted Content and to adapt, edit, translate, prepare derivative works of, or incorporate into other works, such Posted Content. This license is non-exclusive, except you agree that the Company shall have the exclusive right to practice this license.


You may not publish, post, or disseminate information that:


The Users admit, agree and accept that they may be exposed to content posted by other Persons which they may find offensive, unacceptable, obnoxious or indecent and that the Website may not be able to prevent such content being posted or pre-screened. Such content should be brought to notice of the Website and the Grievance/Nodal Officer [grievanceofficer@rummyden.com] appointed by RummyDen. The Website may act upon such information as it deems proper in accordance with its Policies. The decision taken by RummyDen and its Management in this regard shall be final and binding on the Users/Player and the Users specifically agree that RummyDen will not incur any liability under any circumstance whatsoever regarding the same.


The Company reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Services and terminating the membership of such violators or blocking your use of the Services and/or the Website.


USER OBLIGATIONS

You are a restricted user of this Website.


You shall be solely responsible for all activity that occurs on your Account and you shall notify RummyDen immediately of any breach of security or any unauthorized use of your Account. RummyDen/Website does not tolerate illegal and unauthorised activities on or against the Website by either Users or unrelated third parties. Users are prohibited from impersonating another User or deal in any other manner that is prohibited by the Laws of India and other Jurisdictions.


You may use the Website and the Services for lawful, purposes only. You may not use the Website in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the Website or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, cracking, intrusion to network, password mining or any other means. Without limiting any of the foregoing, you agree that you shall not (and you agree not to allow any third party to):


You may use the Website and the Services for lawful and personal purposes only. You may not use the Website in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the Website or the Services. You may not attempt to gain unauthorized access to any of the Services, Accounts, or computer systems or networks, through hacking, cracking, intrusion to network, password mining or any other means. Without limiting any of the foregoing, you agree that you shall not (and you agree not to allow any third party to):


You shall not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other user of the Website, including any Account not owned by you, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to Personal Information, other than your own information, as provided for by the Website. You agree not to collect or harvest any personally identifiable data, including without limitation, Personal Information, names or other Account information, from the Website, nor to use the communication systems provided by the Website for any commercial solicitation purpose.

In addition to our rights in these Terms, we may take any legal action and implement any technical remedies to prevent the violation of this provision and to enforce these Terms. If we have reasonable grounds to believe that a User has indulged in any prohibited activities, has conducted himself in a manner contrary to applicable laws, or has committed any crime or cyber-crime or has been involved in the commission of one, RummyDen/Website may in its sole discretion, but without any legal obligation to do so, initiate appropriate legal proceedings against the User in question as well as notify the same to any regulatory or law enforcement agency. RummyDen/Website has the right, but not the obligation, to suspend or terminate User’s/Player’s account at and other privileges for the use of the Website.

WEBSITE SERVICES NOT AVAILABLE IN THE STATES OF ASSAM, ODISHA, SIKKIM, NAGALAND, ANDHRA PRADESH AND TELANGANA

The laws applicable in the Indian States of Assam, Odisha, Sikkim, Nagaland, Andhra Pradesh and Telangana may prohibit a Player from accessing the Services provided by RummyDen. RummyDen does not accept membership requests from Users who are currently residing in these States and if a User residing in such State(s) becomes a member of the Website by providing false and misleading information, he/she alone will be liable for violation of various laws of India, including the Laws of the States of Assam, Odisha, Sikkim, Nagaland, Telangana and Kerala. RummyDen reserves the absolute and unconditional right to terminate the users’ membership without any notice and confiscate all deposit and winnings as the case might be. Users accept that RummyDen will not be liable to take any responsibility for violation of Laws of India and various States by the User.


TAX DEDUCTED AT SOURCE

RummyDen is obligated to deduct tax at source ("TDS") in case of winnings of Rs. 10,000/- or more in a single game (Points ,Deal ,Pool Rummy Game or a tournament), as the case may be. In such cases, winnings shall be credited to your Account after deducting TDS @ 30%. Please note that you must possess a valid PAN and provide your PAN details and proof thereof immediately upon request, in order to enable us to credit such winnings and allow for Cash Withdrawals in this respect. These requirements and provisions may be modified from time to time in accordance with changes to the relevant tax and other laws.


RUMMYDEN WITHDRAWAL POLICY

Depositing and withdrawing money without playing any or a reasonable amount of games is a violation of our Withdrawal Policy. Consecutive deposits and withdrawals are considered money laundering actions, which is not permitted on Rummy Den. Any user found committing such an action is in violation of our Withdrawal Policy and after the investigation is subject to a penalty. Any user deemed to be a fraud user for any reason, for example, found depositing or withdrawing from/to a fraudulent account, is subject to legal action by the Rummy Den Management including, but not limited to, the confiscation of the user's balance and locking of the user's account permanently.


Players can withdraw funds only if they have played cash games equivalent to the deposits they have made on Rummy Den. Rummy Den reserves the right to confiscate the funds if any user is caught depositing money and placing a withdrawal request without playing games equivalent to the deposit amount. In any such case, the user will have to provide their bank statement clearly showing the deposit made into his/her Rummy Den account.


Additionally, in all such cases, the withdrawal amount will only be refunded to the user’s Rummy Den account and will not be transferred to the user’s bank account. Any user identified for engaging in such activities more than once shall have their accounts locked and any available funds in that account confiscated.


You agree that all the withdrawals you make are governed by the following conditions:


VOICE CHAT

USER RESTRICTIONS

PREVENTION OF COLLUSION AND FRAUD

ONLINE BANKING AND PAYMENT RULES

It is the sole responsibility of the User to manage the Online Banking and Financial Transactions and Payments regarding the Website. The Users are solely responsible to acquaint and comply with all applicable Laws of India, including those pertaining to online payments and transfer of funds through online and offline methods. The Users shall comply with the requirements and regulations as framed by Reserve Bank of India (RBI) from time to time. Any online monetary transaction in violation of the rules and regulations prescribed by the RBI and other applicable Laws of India shall be solely attributable to the concerned User/Player and RummyDen shall not be held liable in this regard.


Users understand and acknowledge the fact that RummyDen is neither a bank nor a financial institution and that the purchases/balance standing to the credit in Users’ account do not accumulate any interest. User also understands and agrees that his/her Account is purely for the purpose of payment of the entry/subscription fee to participate in games/tournaments made available on the website and for purchase of cash prizes that he/she may win. You may not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your User account, any content, currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Website or by using any Services.


Further, please note that amounts accrued by way of bonuses are only intended to be available in the User’s account for further gameplay and cannot per say be withdrawn from their Account. However, any winnings earned by wagering Bonus amounts shall be redeemable to the extent allowed by the membership level reached by the User based on our loyalty system. Promotional amount for any particular offer is offer specific and cannot be clubbed with any other offer and is not withdraw-able.


Users using our website and its Services may be required to send/receive money to/from the Website. This process necessarily involves use of third-party electronic payment processors or service providers (ESPs). To facilitate the same Users unambiguously and permanently allow and authorise RummyDen to instruct such ESPs to handle Users monetary transactions vis-à-vis dealings of this Website.


Users also agree that in accordance with their requests as abovementioned, RummyDen may give such instructions on their behalf. Users agree to acquaint themselves with the terms and conditions of use of each appropriate ESP. In the event of conflict between these Terms and the ESP’s terms and conditions, these Terms shall prevail, with respect to the Users.


TAXATION ISSUES

Users are under an absolute obligation to manage any taxation liability attracted, at their own cost. The Website will charge Users such sum as it may deem appropriate in its sole discretion and as may be informed to the Users in advance or from time to time for rendering Services to them through this Website. Goods and service tax is applicable for the services and the service charge collected at the beginning of each game will include GST and other taxes and charges as applicable. Taxation Law may change from time to time and RummyDen reserves the absolute right to make necessary changes in the charges imposed and taxes deducted at source from time to time.


REFUNDS AND CANCELLATIONS

Any real money in the account of a User will be his/her actual account balance. Any winnings will be added and/or losses incurred from using the services, entry or other fees, previously withdrawn money by the User or amount forfeited by RummyDen/Player for any suspected fraud or rejection or cancellation of transaction(s) by User’s/Player’s or any third-party bank, resulting of charge-backs, insufficient funds or any other reason would subsequently be subtracted. Inactive Account Fess shall also be levied wherever applicable.


All cash out requests will be processed only after deducting all deducible amounts as per the Terms of this Website or as per the Applicable Laws of India. The cash out amount will be net of all transaction and processing costs, taxation and other levies, deducting all bonus claims, etc. A request for cancellation of any transaction will be processed within 2 weeks, given the User has the balance of the transaction in his/her account. Neither prize money nor balance can be redeemed for any other prize nor can it be transferred. When withdrawing, payment will be made to the User either by cheque, wire, credit card and/or any other manner which RummyDen may decide to use keeping in mind industry standards. Users unambiguously and absolutely allow RummyDen to withhold or delay any payments due to Security Reviews though every possible effort would be made to make the payment as swift and timely as possible.


In case of any technical failures, server crashes, breakdowns, software defects, disruption or malfunction of Service exclusively attributable to RummyDen’s fault or negligence, RummyDen will cancel the games and refund the used amounts after proper verification and no rake will be taken from such games. If such technical failure, etc are attributable to a third-party act or omission or due to any User’s/Player’s fault, RummyDen will not be responsible in any manner whatsoever and no refund would be granted by RummyDen to Users. RummyDen shall also not be liable for any prospective winnings from any incomplete tournament. RummyDen would also not be liable for any technical faults and glitches at the User’s/Player’s end.


DISCLAIMERS

RUMMYDEN DISCLAIMS ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED, IN CONNECTION WITH THE WEBSITE, SOFTWARE, AND SERVICES, ALL OF WHICH ARE PROVIDED TO THE USER ON AN “AS IS” BASIS, 'WITH ALL FAULTS' AND 'AS AVAILABLE'.


RUMMYDEN EXPLICITLY DISCLAIMS ALL WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE.


WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, RELIABLE OR ACCURATE OR WILL MEET YOUR REQUIREMENTS. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR CHOOSING. WE ARE NOT RESPONSIBLE FOR THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF INFORMATION PROVIDED BY USERS OF THE SITE OR ANY OTHER DATA OR INFORMATION PROVIDED OR RECEIVED THROUGH THE SITE. EXCEPT AS EXPRESSLY SET FORTH HEREIN, RUMMYDEN MAKES NO WARRANTIES ABOUT THE SYSTEMS, SOFTWARE AND FUNCTIONS MADE ACCESSIBLE THROUGH THE WEBSITE. RUMMYDEN DOES NOT WARRANT THAT THE WEBSITE OR THE SERVICES WILL OPERATE ERROR-FREE, THAT LOSS OF DATA WILL NOT OCCUR, OR THAT THE SERVICES / SOFTWARE / WEBSITE ARE FREE OF COMPUTER VIRUSES, CONTAMINANTS OR OTHER HARMFUL ITEMS. NO ADVICE OR INFORMATION, WHETHER ORAL, WRITTEN, OR OBTAINED BY YOU FROM OR THROUGH RUMMYDEN OR FROM ITS SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.


YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS THE CANCELLATION OF YOUR ACCOUNT. IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO OR ARISING OUT OF YOUR USE OF THE SERVICES OR THE SITE, REGARDLESS OF THE FORM OF ACTION, EXCEED THE TOTAL AMOUNT OF FEES, IF ANY, THAT YOU PAID TO UTILIZE THE SITE OR THE SERVICES. IN NO EVENT SHALL WE BE LIABLE TO YOU (OR TO ANY THIRD PARTY CLAIMING UNDER OR THROUGH YOU) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE AND/OR THE SERVICES. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, ANY OTHER COMMERCIAL DAMAGES OR LOSSES, OR MEDICAL MALPRACTICE OR NEGLIGENCE OF PHYSICIANS UTILIZED THROUGH USE OF THE SERVICE, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.


INDEMNIFICATION

Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent, other affiliated companies, and suppliers, from all liabilities, claims, demands and expenses, including attorney's fees, made by any third party that arise from or are related to (a) your access to the Website, (b) your use of the Services, or (c) the violation of these Terms by you or any third party using your Account, or (d) violation of any intellectual property or other right of any person or entity.


DISPUTE RESOLUTION

WAIVER AND SEVERABILITY

RummyDen has the absolute discretion to exercise its rights against Users and third parties in such manner and at such time as RummyDen may deem appropriate. The inaction or delay on the part of RummyDen to act or exercise any Right or Remedy with respect to a breach of any of these Terms and Conditions by Users/Players/Third Parties shall not be deemed to be a surrender or waiver of RummyDen’s Rights to act with respect to any prior, concurrent, subsequent or similar breaches. If any Judicial or Quasi-Judicial body/authority in India declares any of these Terms or Conditions to be unlawful, invalid, void or unenforceable for any reason, the validity and enforceability of the remaining Terms and Conditions will not be affected. Any such inappropriate Term or Condition will be replaced by RummyDen with another term that is valid and enforceable and is in most nearly with effect to the original invalid term. Users shall not object to such replacement of Terms and Conditions by RummyDen for any reason whatsoever.


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